Deaf & speech impaired Bangalore youth’s campaign to make cab booking apps inclusive

App based taxi calling services have made travelling in Indian cities very comfortable for the people. However, the apps are not accessible for people with hearing and speech impairments.

23 year old youth Shaik Shoeb in Bangalore has raised the demand that the apps for booking the private cabs such as Ola and Uber should be made inclusive.

The apps do not have a text option and this makes it challenging for riders with hearing and speech impairments to book cabs and coordinate with the drivers.

He is not able to call the drivers and communicate his location with them most times and that causes him to miss the cab.

Shoeb says that cab service providers should develop the apps to include ‘text’ option to get in touch with people who have disabilities like him.

The same is required of app that are made for food delivery.

Shoeb has started a campaign – #MakeUberAccessible and#MakeOlaAccessible – to draw attention to this matter and gain support from other people with disabilities.

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