Accessible facilities for the disabled makes good business sense, say experts
October 15, 2017
Studies say that travellers with disabilities prefer air travel more than ever before.
Meeting the special needs of the disabled passengers with inclusive facilities is not only the right thing to do, but also makes for a great business opportunity, says a report.
Providing wheelchair assistance at the airport is a good idea but creating awareness about the available and free services on accessible websites can help disabled people understand that they do not have to pay for assistance, say experts.
Employing people with disabilities as frontline staff can create a connection so even if the airport is not fully accessible, disabled staff can tell another person with disability what to do to have a safe and easy travel.