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New rules for airlines for passengers with disabilities

A new set of measures have to be taken by airlines for passengers with disabilities or reduced mobility.

From now on, it is the responsibility of the person with disability or reduced mobility to inform the airlines 48 hours before their flight time of what they need so that the airline can makes necessary arrangements.

Airlines will also have to provide all assistive devices free of cost to passengers with disabilities. Domestic airlines had earlier opposed this and requested the government to charge a nominal fee for providing devices like an ambulift and wheelchairs.

To make sure that the safety of operations is not affected, the maximum number of passengers with disabilities on a flight cannot be more than the number of cabin crew unless the passengers are accompanied by trained escorts.

Airports must also reserve parking spaces close to the terminal building for persons with disability and provide ramps at least at the main entrance or exit gates.

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